FAQ

Symetis is the sovereign AI offering powered by ACENSI Canada, in Montréal. It brings together ready-to-use specialised AI agents, open-source models installed on your premises or hosted in Québec, and AI development teams.

All of Symetis' infrastructure is physically hosted in Québec, in Canadian data centres. No data is transferred outside Canada in the standard offer.

Yes. Symetis is designed for compliance with Québec's Law 25, the European GDPR and Canada's PIPEDA: hosting in Québec, encryption at rest and in transit, no transfer outside Canada in the standard offer.

Symetis offers ten specialised AI agents: Idal'IA (IT support levels 0-1-2), Mar'IA (municipal citizen desk), Sof'IA (document search) and Oliv'IA (recruitment and CV screening). Each one absorbs the repetitive tasks of a specific function.

Yes. Symetis deploys the open-source models best suited to your case directly inside your infrastructure, or hosts them for you in Québec. Either way, your data stays under your control.

Symetis is powered by ACENSI Canada, an IT consulting firm based in Montréal and the Canadian office of the ACENSI Group: 2,500 consultants, 21 offices, 11 countries. acensi.group

Yes. Symetis integrates Anthropic's Claude models within controlled environments, alongside open-source models hosted in Québec.

Yes. The service is bilingual, French first, in accordance with Bill 96. The teams work in French and in English, in Montréal and remotely.

The infrastructure is hosted in Québec and compliant with Law 25, the GDPR and PIPEDA. The ACENSI group is ISO 27001 (information security) and ISO 9001 (quality) certified. For SOC 2 Type II and HIPAA requirements, we support our clients: the applications we deliver meet them.

Every task handed to an agent or the AI development team runs through two models: one executes (generates the code, the answer), the other reviews and validates it. This dual-model review is built for quality and reliability, with human validation at every critical step.

Yes. Depending on the agent: email and ITSM (Jira, ServiceNow), Active Directory directories, document management systems (DMS), applicant tracking systems (ATS), collection calendars or municipal permit portals. Each integration is detailed on the relevant agent's page.

A complete audit in 15 days. Our Montréal experts map your workflows on site, identify automation opportunities and deliver a costed, prioritised action plan.

Symetis' 10 AI agents (Idal'IA, Mar'IA, Sof'IA, Oliv'IA, Patric'IA, Luc'IA, Son'IA, Cynth'IA, Cél'IA, Tan'IA) are available and deployable within weeks, integrated with your existing tools (email, ITSM, DMS, ATS depending on the agent).

A virtual team of AI developers available 24/7 that turns your ideas into software through a Spec → Code → Tests → Prod pipeline, with human validation at every critical step and a complete audit trail.

Yes, through the reverse-engineering offering: secure extraction of your repositories and dependencies, business logic reconstructed by a pair of models (one executes, the other validates), automated security tests and living documentation, up to a costed modernisation plan.

The catalogue covers eight capabilities: text and reasoning, code, vision-language, OCR, voice, image, video and search/RAG, with models such as Mistral Small 4, Devstral Small 2, olmOCR 2 and Voxtral Realtime, all run on Symetis' sovereign infrastructure, with no external API.

The AI agents (Idal'IA, Mar'IA, Sof'IA, Oliv'IA, Patric'IA, Luc'IA, Son'IA, Cynth'IA, Cél'IA, Tan'IA) are specialised colleagues already built, ready to use for specific tasks. The AI development team, by contrast, custom-builds complete software from your requirements, with human validation at every step.

ACENSI Canada is an information technology consulting firm based in Montréal. We provide consulting, application development and infrastructure maintenance, across six integrated domains: sovereign AI and data, cybersecurity, Digital Factory, infrastructure and cloud, ERP and CRM, business consulting.

Our Canadian office is in Montréal, Québec. We serve companies across Greater Montréal and the province of Québec, in French and in English.

ACENSI Canada works across six sectors: distribution and wholesale, industrial and manufacturing, aerospace and defence, energy and utilities, telecommunications, and banking, finance and insurance. The ACENSI Group has been serving clients in these sectors since 2003.

ACENSI Canada, based in Montréal, advises Québec organisations on Law 25 compliance in their data and artificial intelligence projects, in particular through its Symetis offering, whose models are hosted in Québec and designed to comply with Law 25, the GDPR and PIPEDA.

ACENSI Canada brings together six integrated domains - sovereign AI and data, cybersecurity, Digital Factory, infrastructure and cloud, ERP and CRM, business consulting - under a single Montréal point of contact, from scoping through to operations, rather than splitting each part across several providers.

ACENSI Canada is the Montréal office of the ACENSI Group, founded in 2003. It applies the group's methods and expertise, adapted to the Québec market and its regulatory requirements, including Law 25 and Bill 96.