FAQ

Symetis is the sovereign AI offering powered by ACENSI Canada, in Montréal. It brings together ready-to-use specialised AI agents, open-source models installed on your premises or hosted in Québec, and AI development teams.

All of Symetis' infrastructure is physically hosted in Québec, in Canadian data centres. No data is transferred outside Canada.

Yes. Symetis is designed for compliance with Québec's Law 25, the European GDPR and Canada's PIPEDA: hosting in Québec, encryption at rest and in transit, no transfer outside Canada.

Symetis offers four specialised AI agents: Idal'IA (IT support levels 0-1-2), Mar'IA (municipal citizen desk), Sof'IA (document search) and Oliv'IA (recruitment and CV screening). Each one absorbs the repetitive tasks of a specific function.

Yes. Symetis deploys the best open-source models directly inside your infrastructure, or hosts them for you in Québec. Either way, your data stays under your control.

Symetis is powered by ACENSI Canada, an IT consulting firm based in Montréal and the Canadian office of the ACENSI Group: 2,200 consultants, 21 offices, 11 countries. acensi.group

Yes. Symetis integrates Anthropic's Claude models within controlled environments, alongside open-source models hosted in Québec.

Yes. The service is bilingual, French first, in accordance with Bill 96. The teams work in French and in English, in Montréal and remotely.

The infrastructure is ISO 27001 (information security) and ISO 9001 (quality) certified, audited SOC 2 Type II, and HIPAA-ready for the most sensitive sectors (health, personal data), on top of Law 25, GDPR and PIPEDA compliance.

Every task handed to an agent or the AI development team runs through two models: one executes (generates the code, the answer), the other reviews and validates it. This double model control is built for quality and reliability, with human validation at every critical step.

Yes. Depending on the agent: email and ITSM (Jira, ServiceNow), Active Directory directories, document management systems (DMS), applicant tracking systems (ATS), collection calendars or municipal permit portals. Each integration is detailed on the relevant agent's page.

A complete audit in 15 days. Our Montréal experts map your workflows on site, identify automation opportunities and deliver a costed, prioritised action plan.

Symetis' 4 AI agents (Idal'IA, Sof'IA, Oliv'IA, Mar'IA) are already in production and deployable within weeks, integrated with your existing tools (email, ITSM, DMS, ATS depending on the agent).

A virtual team of AI developers available 24/7 that turns your ideas into software through a Spec → Code → Tests → Prod pipeline, with human validation at every critical step and a complete audit trail.

Yes, through the reverse-engineering offering: secure extraction of your repositories and dependencies, business logic reconstructed by a pair of models (one executes, the other validates), automated security tests and living documentation, up to a costed modernisation plan.

The catalogue covers eight capabilities: text and reasoning, code, vision-language, OCR, voice, image, video and search/RAG, with models such as Mistral Large 3, Devstral 2, Pixtral or Whisper, all run on Symetis' sovereign infrastructure, with no external API.

The AI agents (Idal'IA, Sof'IA, Oliv'IA, Mar'IA) are specialised colleagues already in production, ready to use for specific tasks. The AI development team, by contrast, custom-builds complete software from your requirements, with human validation at every step.