In short
This is a static site: it places no cookies, uses no analytics tools, and asks you to fill in no forms, except the optional one at the end of the automation diagnostic (see below).
This site collects no personal information, except what you choose to send with the automation diagnostic (see below). The only data we process is what you voluntarily send us when booking a meeting, writing to us by email or sending your diagnostic result.
Data controller
ACENSI Canada - 261 rue Saint-Jacques, suite 500, Montréal (Québec) H2Y 1M6.
For any question regarding the protection of your personal information: dsi-ca@acensi.ca
AI agent demonstrations
The messages you type into the agent demonstration window are sent to a server we operate, to generate a reply within each agent's scripted scope. No message is retained after the request is processed. Without an AI model configured for this mockup, the server picks the reply from a set of pre-written answers, with no call to an external provider; if a model is configured, the message is also passed to that provider (Google, United States) to generate a reply that stays bounded to the same scope.
Booking a meeting
The Contact page redirects you to Microsoft Bookings, a third-party service operated by Microsoft. The information you enter there (name, email, meeting purpose) is processed by Microsoft under its own terms, then passed on to us so we can arrange the meeting.
That information is used solely to respond to your request. It is never sold, rented or passed to third parties for marketing purposes.
Automation diagnostic
The automation diagnostic calculates its result in your browser. Nothing is sent unless you fill in the submission form at the end of the diagnostic and tick the consent box. That form is optional.
If you send it, we receive your name, your company name, your email, the optional message you wrote and your answers to the questionnaire. We use them for one reason only: to get back to you about this result. They are read by Symetis and ACENSI Canada, and we keep them for 12 months, then delete them. We do not record your IP address with your submission.
You can ask for access to this information, its correction or its deletion at any time, following the procedure described in the section Your rights (Law 25).
Data sovereignty in production
This policy covers the present marketing site. In a real Symetis deployment, the infrastructure is hosted in Québec and processing is governed contractually, in accordance with Law 25, the GDPR and PIPEDA.
Third-party services loaded by this site
This site's typefaces, scripts and images are hosted locally. Loading a page triggers no request to any third-party service and sends your IP address to no third party.
Links to LinkedIn, acensi.group and appointment booking are followed only when you click them. The one exception at load time is described under “AI agent demonstrations”.
Your rights (Law 25)
Under Québec's Act respecting the protection of personal information in the private sector (Law 25), you have the right to access, correct, withdraw consent for, port and delete the personal information concerning you.
To exercise these rights, write to commerce@acensi.ca. We will respond within the timeframes set out by law.